GP Clinic Staff Training
$99.70 + GST / year /
HMED Academy’s GP Clinic Staff Training
(Annual subscription for up to 10 users)
Description
Program Courses
Practice Nurse (Level 1)
The Level 1 Practice Nurse competency training course will give nurses and clinics the confidence that best practice is being adhered to within the General Practice.
Staff will be guided through the use of practical information which will assist you to increase patient safety and quality of care for your clients. that has been derived from our team’s experiences and current best practice.
Course Benefits
- Easy to utilise and planned training events for your staff.
- Identifying potential risks within the clinic
- Understanding what is considered “best practice”.
- Knowing why incident reporting is important for creating more robust risk and planning.
Course Pre Requisites
Enrolled Nurse, Registered Nurse
Course Outline
Participants will be guided through the following topic areas:
- Partnering with consumers- Understanding the benefits consumers can have when involved in their care and your clinic.
- Emergency action flowchart – Preparing for emergency response.
- Governance – Understanding effective Governance systems.
- Informed consent – Understanding the consent process and documenting appropriate consent.
Course Logistics
Location or delivery mechanisms
This course is a self-paced online course with online assessment; however, private onsite courses can be run over an agreed number of days by experienced consultants through negotiation.
Course Duration
The online course will take approximately 1 hour per lesson and 12 hours to complete.
Course Assessment
Every lesson results in either a Pass or Fail. The value in assessing your team’s current knowledge base is to identify any areas which could benefit from some improvement.
This level of transparency facilitates a positive and encouraging learning environment, where you can provide your staff with the additional training or education needed to increase your companies best practice.
Practice Nurse (Level 2)
The Level 2 Practice Nurse competency training course will give nurses and clinics the confidence that best practice is being adhered to within the General Practice.
Nurses will be guided through areas of clinical competency, and guidance in dealing with key tasks within their roles and responsibilities. This will ensure patient safety and quality of care is always considered.
Course Benefits
- Easy to utilise and planned training events for your staff.
- Identifying potential risks within the clinic
- Understanding what is considered “best practice”.
- Knowing why incident reporting is important for creating more robust risk and planning.
Course Pre Requisites
Enrolled Nurse, Registered Nurse , completed Level 1.
Course Outline
Participants will be guided through the following topic areas:
- Cultural diversity – Understanding the importance of diverse cultures and backgrounds in your clinic will improve patient safety and quality of care.
- Working with Interpreters – Communicating the needs of both clients and health professions provides an avenue for greater healthcare.
- Cold chain – Maintaining vaccine potency is everyone’s responsibility, make it yours.
- Dealing with conflict while Nursing- Understanding the true nature of aggressive behaviours may prevent escalation of further misunderstanding and assist with recognising when to use emergency alerts.
Course Logistics
Location or delivery mechanisms
This course is a self-paced online course with online assessment; however, private onsite courses can be run over an agreed number of days by experienced consultants through negotiation.
Course Duration
The online course will take approximately 1 hour per lesson and 12 hours to complete.
Course Assessment
Every lesson results in either a Pass or Fail. The value in assessing your team’s current knowledge base is to identify any areas which could benefit from some improvement.
This level of transparency facilitates a positive and encouraging learning environment, where you can provide your staff with the additional training or education needed to increase your companies best practice.
Practice Nurse (Level 3)
The Level 3 Practice Nurse competency training course will give nurses and clinics the confidence that best practice is being adhered to within the General Practice.
Staff will be guided through the use of practical information that outlines clinical performance ensuring safety and quality of care through infection control topics, increased client care and professional safety.
Course Benefits
- Easy to utilise and planned training events for your staff.
- Identifying potential risks within the clinic
- Understanding what is considered “best practice”.
- Knowing why incident reporting is important for creating more robust risk and planning.
Course Pre Requisites
Enrolled Nurse, Registered Nurse, completed Level 1 & Level 2
Course Outline
Participants will be guided through the following topic areas:
- Hand Hygiene- The most effective task to reduce healthcare-associated infections.
- Document Review – Ensure you maintain appropriate document review processes.
- Manual Handling- Be safe in your work environment and think before you act. You only have one back.
- GP Management Plans – Awareness of items numbers and processes.
Course Logistics
LOCATION OR DELIVERY MECHANISMS
This course is a self-paced online course with online assessment; however, private onsite courses can be run over an agreed number of days by experienced consultants through negotiation.
COURSE DURATION
The online course will take approximately 1 hour per lesson and 10 hours to complete.
COURSE ASSESSMENT
Every lesson results in either a Pass or Fail. The value in assessing your team’s current knowledge base is to identify any areas which could benefit from some improvement.
This level of transparency facilitates a positive and encouraging learning environment, where you can provide your staff with the additional training or education needed to increase your companies best practice.
Medical Receptionist (Foundation)
The Foundation training course will give participants the basic knowledge and confidence to start their career within the Medical industry.
Staff will be guided through the use of practical information that has been derived from our team’s experiences and current best practice.
This course will provide a sound knowledge of Medical Reception operations and procedures ensuring best practice for the clinic.
Course Benefits
- Easy to utilise and planned training events for your staff.
- Identifying potential risks within the clinic
- Understanding what is considered “best practice”.
- Knowing why incident reporting is important for creating more robust risk and planning.
Course Pre Requisites
- New to Medical Reception work
- Changing careers
- Staff with shared roles within the clinic
Course Outline
Participants will be guided through the following topic areas:
- What is Medicare – Understanding the use of Medicare
- Practice communication – Knowing the importance of effective communication.
- Triage – Recognising and responding accordingly to patient needs.
- Clinical Waste Versus General Waste – Identifying the importance of cost-effective waste management.
- Appointment types – Ensuring patients and health professions have appropriate time to communicate needs.
Course Logistics
Location or delivery mechanisms
This course is a self-paced online course with online assessment; however, private onsite courses can be run over an agreed number of days by experienced consultants through negotiation.
Course Duration
The online course will take approximately 1 hour per lesson and 10 hours to complete.
Course Assessment
Every lesson results in either a Pass or Fail. The value in assessing your team’s current knowledge base is to identify any areas which could benefit from some improvement.
This level of transparency facilitates a positive and encouraging learning environment, where you can provide your staff with the additional training or education needed to increase your companies best practice.
Medical Receptionist (Advanced)
The Advanced training course will give participants the basic knowledge and confidence to start their career within the Medical industry.
Staff will be guided through the use of practical information that has been derived from our team’s experiences and current best practice.
This course will provide a sound knowledge of Medical Reception operations and procedures ensuring best practice for the clinic.
Course Benefits
- Easy to utilise and planned training events for your staff.
- Identifying potential risks within the clinic
- Understanding what is considered “best practice”.
- Knowing why incident reporting is important for creating more robust risk and planning.
Course Pre Requisites
- Experienced Medical Receptionist
- Changing clinics
- Completed Foundation Level course
Course Outline
Participants will be guided through the following topic areas:
- Informed consent – Understanding the consent process and documenting appropriate consent.
- Hand Hygiene- The most effective task to reduce healthcare-associated infections.
- Cold chain- Maintaining vaccine potency is everyone’s responsibility, make it yours.
- Cultural diversity – Understanding the importance of diverse cultures and backgrounds in your clinic will improve patient safety and quality of care.
- Dealing with conflict at Reception- Understanding the true nature of aggressive behaviours may prevent escalation of further misunderstanding and assist with recognising when to use emergency alerts.
Course Logistics
Location or delivery mechanisms
This course is a self-paced online course with online assessment; however, private onsite courses can be run over an agreed number of days by experienced consultants through negotiation.
Course Duration
The online course will take approximately 1 hour per lesson and 20 hours to complete.
Course Assessment
Every lesson results in either a Pass or Fail. The value in assessing your team’s current knowledge base is to identify any areas which could benefit from some improvement.
This level of transparency facilitates a positive and encouraging learning environment, where you can provide your staff with the additional training or education needed to increase your companies best practice.